Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | Delay in production Ordered a gallery wrap print on 1st October. I am based in London and needed the print to go to a friend\'s gallery in New York - hence choosing this printer. It\'s only just been printed and is now not going to reach it\'s destination for another week - a week late. Follow up emails got no response and ended up having to phone from the UK. It would have been quicker to have it printed in the UK and shipped from here. Really wished I hadn\'t used this service.
Julia O., London / New York | it's absolutely fantastic!! today i received my canvas made from a 20 year old picture of my husbands mom,dad.aunts and uncles who have now passed on !! I thought it would make a great x-mas present for him and it\'s absolutely fantastic!! Cynthia did an awesome job at making my picture work my husband is going to LOVE this.
karen court, edmonton | Very good service Very good service. Not only was the piece completed very quickly, but the communication was very good. They noticed an imperfection in my photo and offered to fix it before printing. Will come again.
Chels, ottawa |