Hi, just a suggestion I do really like your printing, maybe the customer could be told in advance that the lead time will not be 1-2 days but 10 days. I know lead times can vary that\'s fine but almost 2 weeks before it\'s shipped? I would still have submitted the order but I would have had the most urgent print done locally.Next time I need it within 2 weeks I\'ll pay fexpress shipping but it looks like it still would have taken 10 days before shipping.
Thanks!
Like I said...just a suggestion, I do appreciate your great work the prints are always right-on agree=on
Philip Dunn, Pickering | It was a hit! Received the canvas - my parents loved it! It was a hit! Thank you for the prompt delivery, I received the canvas on Tuesday.
Thanks again, Regards
Chris, Ottawa | Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | gel embellishment ... I got the canvas of a picture my husband really liked with the gel embellishment for his birthday. He loved it! It turned out really cool. USA on Canvas was the only company that I could find that did the gel embellishment. For me I think that added effect really makes the picture.
LaVonda H., |