BEAUTIFUL I received all my prints - BEAUTIFUL - thank you so much.
I am going to do up a couple of gift certificates as presents for your shop - looking forward to doing business with you in the new year!
Happy Holidays!
Cherilyn
Cherilyn, | CSR Amazing Customer Service
Miss Anne, Burnaby | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I will definitively be ordering more!!! Hi, I just received my canvas and it is awesome. Thank you so much for such a great job. I will definitively be ordering more!!!
Thanks again.
Bonita, |